1. Data Controller
MSC STUDIO ("we", "us", "our") is the data controller responsible for your personal data when you use Global Strike Command (the "Service"). We determine how and why your personal data is processed.
2. Categories of Personal Data We Collect
- Account Information — email address, username, password (hashed), and avatar preferences.
- Profile Data — in-game display name, level, rank, scores, and gameplay statistics.
- Usage & Telemetry — game sessions, features used, interaction logs, and performance metrics.
- Device & Technical Data — IP address, browser type, operating system, device identifiers, and screen resolution.
- Communications — in-game chat messages, support inquiries, and feedback you send us.
- Purchase History — records of in-game purchases (items, timestamps). Payment details (card numbers, billing addresses) are handled exclusively by Paddle and are never stored by us.
3. Purposes & Legal Basis
- Providing the Service (contract performance) — account creation, gameplay, matchmaking, and delivering purchased items.
- Security & Fraud Prevention (legitimate interest) — detecting cheating, abuse, unauthorized access, and protecting other players.
- Product Improvement (legitimate interest) — analyzing usage patterns to improve game balance, performance, and features.
- Customer Support (contract performance) — responding to your inquiries and resolving issues.
- Marketing (consent) — sending promotional communications about new features or events, only with your opt-in consent.
- Legal Compliance (legal obligation) — meeting regulatory requirements, responding to lawful requests.
4. Data Sharing
We share your personal data only with the following categories of recipients:
- Paddle.com — our Merchant of Record, for processing payments, managing subscriptions, tax compliance, and invoicing. Paddle collects payment information directly and is an independent data controller for that data.
- Infrastructure Providers — hosting, database, and content delivery services that process data on our behalf under data processing agreements.
- Analytics Providers — anonymized or pseudonymized usage data for product improvement.
- Professional Advisers — legal and accounting advisers, under confidentiality obligations.
- Authorities — government or regulatory bodies when required by law or to protect our legal rights.
5. Data Retention
We retain your personal data for as long as your account is active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, and enforce agreements. When data is no longer needed, it is securely deleted or anonymized.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Rectify inaccurate or incomplete data.
- Request erasure of your data ("right to be forgotten").
- Restrict or object to certain processing activities.
- Data portability — receive your data in a structured, machine-readable format.
- Withdraw consent at any time (where processing is based on consent).
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at support@mscstudio.com. We will respond within one month.
7. Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption in transit (TLS), access controls, regular security assessments, and secure infrastructure. No system is perfectly secure, and we cannot guarantee absolute security.
8. Cookies
We use essential cookies to maintain your session and authentication state. We may also use analytics cookies to understand how players interact with the Service. You can manage cookie preferences through your browser settings. Disabling essential cookies may prevent certain features from functioning.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice within the Service or sending an email. Your continued use after changes constitutes acceptance.
10. Contact
For questions or concerns about this Privacy Policy or our data practices, contact MSC STUDIO at support@mscstudio.com.